ibo.ai最新AI智能機器人Brain Builder 服務平台，標榜就是具備真實AI語言理解能力，可以建立最高等級(Level 5)的聰明AI Chatbot（請參考圖1），而且建置時間短，只要一杯咖啡的時間，透過匯入、設定、發佈三步驟，輕鬆設計一個聰明的AI智能機器人（請參考圖2），能回答常問問題，還能記錄客戶偏好，未來能對客戶做再行銷。
圖1，AI Chatbot依自然語言理解處理複查度可以區分為Level 0~5共6個等級
圖2. 只要三步驟, ibo.ai Brain Builder輕鬆設計聰明AI智能機器人
與現在市場上大量的Chatbot團隊不同，ibo.ai是具備NLU (Natural Language Understanding) 語意理解硬底子的台灣團隊，結合自然輸入法及累積多年的深度語意理解技術，所發展的AI智能機器人，能理解上下文對話，還能做多輪反問。iOS App Store知名的App 火車來了沒，就是透過 ibo.ai智能機器人 平台提供服務，透過上下文語意理解技術，用戶可以自然的用口語白話連續詢問天氣、股價、台鐵時刻、高鐵時刻等資訊。中華航空公司的員工優待機票系統，同樣運用 ibo.ai 智能機器人平台，直接用語音或打字以口語查航班、空位登記、查詢、更改，相當便利且獲得良好的滿意度（請參考圖3. ibo.ai AI智能機器人案例）。
ibo.ai Brain Builder 服務平台也是支援AI 智能機器人Level 3以上的技能模版數量最多的平台，可以支援生活類（基礎社交、天氣、新聞、股價）、交通類（台鐵、高鐵、航班）、行銷客服類（FAQ回答、提升購買率）、企業管理類（預約時間、訂會議室、請假考勤、資料查詢）、電商類（出貨進度、退換貨）、IoT控制類等等，透過AI技能模版可以支援大量的企業服務應用，讓企業在短時間設計專屬的AI Chatbot為顧客服務，可以應用到LINE, Facebook Messenger、網站、App、IoT裝置等。
圖3. ibo.ai AI智能機器人Level 3案例：員工優待機票系統 及企業考勤助理
ibo.ai 行銷經理 Jack Yuan表示，雖然Google也在發展AI智能機器人，但是很多企業因為資安及管理維護等考量，無法使用雲端AI平台，ibo.ai是台灣唯一能支援在本地端或雲端服務的AI智能機器人平台。ibo.ai採取ibo.ai inside策略，強調自己的定位是Enabler，協助企業服務升級AI，希望也能幫助現有Chatbot廠商、App開發商、商用軟體商、資訊硬體商、系統整合商、IoT設備商，升級原有的產品與服務具備人工智慧自然語言理解對話的能力，一起為廣大企業提供新一代的人工智慧AI智能機器人服務。
想要進一步瞭解 ibo.ai 或商談合作，可參考官網 www.ibo.ai或聯絡 email@example.com
Ray Chao, TEL: +886-919223107
ibo.ai (www.ibo.ai )是由台灣知名的自然輸入法開發商－網際智慧公司成立的新創事業部（公司），主力發展企業AI助理（AI智能機器人, AI Chatbot），幫助企業提升營運效率、升級產品與服務，並以成為亞洲B2B市場AI及NLU應用產品與服務領導品牌。
ibo.ai主力產品包含 NLU中文自然語言理解對話服務及Brain Builder智能機器人大腦服務平台，主要客戶包含電商、軟體服務商、IoT商、系統整合商，也包含專案型客戶例如中華航空公司、中國信託銀行、花蓮縣政府、HiQ中華海洋生技等。
ibo.ai launches Taiwan’s first NLU-based Enterprise AI Chatbot rapid creator – Brain Builder to help enterprise increase sales and reduce cost
21 May 2019, Taipei, Taiwan
80% of US businesses want Chatbots by 2020, according to a survey by Oracle. Gartner says 25% of customer service operations will use Chatbots in 2020. The US market has already been proven that a good Chatbot can help enterprise acquire leads, convert to customers, increase sales and reduce costs.
But for most enterprises, designing a smart and effective Chatbot is a herculean task. Chatbot is not new to the market, as there are already plenty of them. However, most of the Chatbots are labelled with stupid and hard-to-use and enterprises are in desperate need of a good Chatbot service.
ibo.ai’s AI Chatbot Creator – Brain Builder aims to create easy and effective smart AI Chatbots with real NLU (natural language understanding) capabilities. Brain Builder supports level 5 NLU skills (reference below Fig 1), and it aims to provide the fast and easy AI Chatbot builder for enterprise use. Companies just need to import FAQ, configure the settings, and their customized AI Chatbot is ready to use (reference below Fig 2). All these can be done within 5 minutes. Furthermore, companies can define the strategy used in Brain Builder to label user’s preferences during the conversation and analyze it for further accurate retargeting.
Fig 1. There are 6 levels of an AI Chatbot. ibo.ai supports levels from 1 to 5
Fig 2. Import FAQ, configure the settings, and the AI Chatbot is ready to use
Different from most of the Chatbot companies on the market, ibo.ai is a Taiwanese company with a strong foundation of NLU. ibo.ai is able to integrate the NLP technology from Natural Chinese Input, one of the most popular Chinese input in Taiwan. As a result, they are able to create an AI chatbot capable of understanding the context of the conversation, and even to have back and forth inquiries
“Train is Coming!” (Train Schedule Voice Assistant) is a famous AI Chatbot app on Apple store that uses ibo.ai’s Brain Builder AI Chatbot platform. It allows users to talk naturally to the app instead of having to give standardized commands. Customers can ask about weather and train schedule; China Airlines also uses this platform to create “Staff Ticket Assistant”. China Airlines’s employees can check flights and book seats by speaking or typing. These apps have both gained high satisfactory reviews (reference below Fig 3).
Fig 3. The AI Chatbot examples (Staff Ticket Assistant and Staff Attendance Assistant)
ibo.ai Brain Builder AI Chatbot platform is also the platform that supports the most AI pre-build skills in Taiwan. With this platform, AI Chatbot can be enabled with a lot of skills ranging from daily life (weather, social networking, news, stock), transportation (train, high-speed rail, flights), to customer service (FAQ, Marketing), business management (time reservation, book meeting rooms, staff attendance assistant, data inquiry), retailing (returns, track records), IoT control and so on. The pre-build AI Chatbot skills make it possible to support a big variety of business use. With this platform, businesses can design their own chatbot for their customers in a short period of time. ibo.ai Brain Builder AI Chatbot service can also be applied to Line, Facebook Messenger, websites, apps, and other IoT devices.
Jack Yuan, ibo.ai’s marketing manager, said that although Google is also developing its AI Chatbot, most of the local enterprises are unable to use cloud Chatbot platforms due to information security, management, and maintenance concerns. ibo.ai is the only company in Taiwan capable of supporting SaaS and On-Premises AI Chatbot platform service. ibo.ai emphasizes that it is trying to enable current Chatbot companies, app developers, enterprise software companies, IT manufacturers, system integrators and IoT providers to upgrade their existing products and services with “ibo.ai inside” technology. By doing so, their products will gain AI NLU capabilities. ibo.ai also looks forward to working with other companies to provide a new generation AI Chatbot services for all the companies on the market.
For more information, please visit www.ibo.ai or contact firstname.lastname@example.org for details.
Ray Chao, TEL: 886-919223107
ibo.ai is a subsidiary of IQ Technology Inc., the leading Chinese natural language understanding technology company. ibo.ai’s core business is developing entrepreneur-level AI Assistant (AI Chatbots) to help increase profit, reduce cost, and to upgrade existing products and services. The goal is to become the leading brand of AI and NLU applications and services on the B2B market in Asia.
ibo.ai’s main products include Chinese NLU Service and Brain Builder AI Chatbot Service. Our main customers include banks, software developers, IoT companies and system integrators such as China Airlines, CTBC, Hualian County Government, HiQ, etc.
Copyright© 2019 ibo.ai. All Rights Reserved
Last modified: October 11, 2018
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